Step 0: Pick the victim (5 min)
The best first skill is something you have explained to Claude, or to a new colleague, at least three times. Pick one from these archetypes, or bring your own:A format
Your memo structure, weekly status shape, client email conventions, deck outline. The skill carries the template and the rules.
A procedure
How your team abstracts a lease, reviews a contract, QAs a report. The skill carries the checklist and the order.
A behavior
A standing way of answering: terse replies, always cite sources, British spelling, numbers to one decimal. Small, fun, surprisingly sticky.
Step 1: Mine a real thread (5 min)
Find a past conversation where you coached Claude through this task. Then make Claude do the archaeology:Step 2: Draft the folder (10 min)
Claude knows the format natively. Hand it the mined rules:- Description names both the what and the when.
- Nothing in the body explains general knowledge.
- Any template or example lives under its own heading so it can move to a separate file later.
- If a step must never vary, it is stated as an exact command or exact text, not a suggestion.
Step 3: Install it (5 min)
Claude apps: ask Claude to package the folder as a zip (folder name matching the skill name,SKILL.md inside). Then go to Customize, then Skills, click the add button, choose upload, and select your zip. Toggle it on.
Claude Code: save the folder as ~/.claude/skills/your-skill-name/ and it is live in your next session. Use .claude/skills/ inside a repo to share it with everyone who clones.
Step 4: The three-request exam (10 min)
Open a fresh conversation. No warm-up, no mentioning the skill. Run:- A request that should trigger it, phrased the way you naturally would.
- A second should-trigger, phrased differently, maybe the way a teammate would say it.
- A request in the same neighborhood that should NOT trigger it.
Step 5: Tighten one screw (5 min)
Match the failure to the fix:
Re-run the exam. One tightening pass is usually the difference between a demo and a tool.
Ship report
Done means you can check every box:- The skill fired on a natural request in a fresh conversation.
- It stayed quiet on the near-miss.
- The output followed your rules without coaching.
- A named teammate is going to receive this skill this week, by share, provisioning, or repo.
Stretch goals
- Add a resource: drop your real template file into the folder and reference it from
SKILL.md, so the instructions stay lean and the template loads only when used. - Provision it: on Team and Enterprise plans, have an owner push it organization-wide and become the person who taught Claude how your company writes.
- Build a behavior skill such as compressed replies or always-cite mode. Include a persistence line, an escape hatch, and an off switch. See how many turns it survives.